Mattel Toy Recall Essay

1. What are the main issues involved in the case?Mattel had five recalls in 2007 involving over 21 million toys. The problems were related to lead paint and poorly designed magnets. Most of the toys were made in China, which caused them to apparent motion the reliability of the Chinese manufacturers. At first, Mattel tried to identify all the blame on the Chinese manufacturers as a denial tactic. They also claimed the media and government overly magnified the crisis. Mattel also failed to notify the CPSC of the defects within the sequence limit of 24 hours. It took them nearly a month and a half to notify the CPSC. Even though the recalls were in 2007, there were incidents/injuries reported in 2003 with children needing surgery because of the toy defects. One death was recorded.2. Identify the major(ip) stakeholders and state how the issues in the case affect each stakeholder. Competitors Because Mattel is such a large and trusted guild that outsources, customers were nervous to trust other companies that outsourced. Who was to say they did not subscribe to the equivalent issues as Mattel?Investors Stocks dropped and investors lost money. They cease up suing based on allegations of failure to disclose recalls in a timely manner, and failure to excite proper protocols to avoid recalls. Customers Many children were injured and required surgery, and one child even died. Parents lost trustingness in Mattel and created lawsuits against them. Employees Because of the accusations on the Chinese manufacturers, job security in China all but diminished. assembly line security and pay decreased in America too because of the fines from the CPSC, and the cost of the recalls.3. How could this case be viewed from an honest perspective? It was Mattels job to report the incident in a specific time limit, which they failed to do. They could have warned parents approximately a month and a half earlier, possibly saving children from painful injuries and surgeries. Matte l also put the blame on the Chinese and did not own up to their own mistakes.4. What final conclusions or recommendations would you root for? Immediately tackle any issues or problems that arise to avoid a larger fiasco. Implement high standards and checks to ensure the safety of the products. Follow all government statues and be sure that the outsource countries have the same or similar regulations and priorities that we hold.